Anti-Spam Policy

1. Our Commitment

Buzzix, Inc is committed to a zero-tolerance approach to spam and unsolicited messaging. Buzzix is a consent-based, one-to-one client communication platform. All messages sent through our platform must comply with applicable anti-spam laws, including the CAN-SPAM Act and the GDPR where applicable.

2. Required Practices

Users must adhere to the following practices:

• Confirmed opt-in: New contacts must confirm their consent before receiving messages, typically through a double opt-in process.
• Unsubscribe: Every message must include a clear, functional unsubscribe or opt-out mechanism that is honored without delay.
• Sender identification: Messages must include accurate sender identity, a valid reply address, and a physical address where required by law.
• Consent record: Users must be able to demonstrate the source and date of consent for each contact.

3. Prohibited Use

Users may not use Buzzix to send:

• Unsolicited commercial messages or spam.
• Messages to imported, purchased, harvested, scraped, or rented contact lists.
• Messages with false or misleading headers, subject lines, or sender information.
• Promotional mass communications or update messages.

4. Monitoring & Enforcement

We monitor delivery metrics, spam complaints, bounce rates, and unsubscribe rates. Accounts that exceed a spam-complaint threshold of 0.3% or that violate this policy may be suspended or terminated without refund. We cooperate with abuse reports and relevant authorities.

5. Contact

To report spam or abuse, contact us at [email protected].